Event Ticketing

Terms & Conditions

Last updated July 2024

1. Event Admission Admission to the conference requires a valid ticket purchased via our official website, events.collab.co.nz. There are no age or ID requirements, but attendees must present a valid ticket for entry.

2. Ticket Purchase Tickets are available exclusively online through our website and can be purchased up until the start time of the event, subject to availability.

3. Refund Policy Refunds are available under the following conditions:

  • Full refunds, minus any applicable administration and transaction fees, are available if requested no less than 7 days prior to the event date.
  • No refunds will be provided if the cancellation request is received within 7 days of the event due to fixed costs related to venue and catering.
  • In cases where a refund is not possible, tickets may be transferred to another individual or retained as credit for a future event, subject to no fixed timeline for the occurrence of a future event.

4. Cancellation and Rescheduling

  • In the event of cancellation, full refunds will be issued to all ticket holders.
  • If the event is rescheduled, tickets will remain valid for the new date, and refunds will not be available.

5. Ticket Transferability Tickets may be transferred or resold at no more than their original purchase price. The name on the ticket does not need to match the attendee’s ID.

6. Lost or Stolen Tickets Please report any lost or stolen tickets immediately to Collab Media Agency Limited. Voided tickets will be replaced upon verification.

7. Health Policies Currently, there are no specific health-related requirements such as proof of vaccination or masks unless otherwise specified closer to the event date based on public health guidelines.

8. Liability

  • Attendees participate in the event at their own risk. Collab Media Agency Limited is not liable for any indirect or consequential losses or any loss of profits or revenue.
  • Attendees indemnify Collab Media Agency Limited against all costs, losses, and liabilities incurred in connection with the event.
  • Collab Media Agency Limited, its employees, and affiliates will not be liable for losses that arise in connection with the use of our services, whether direct or indirect, including any loss of profits or data.

9. Privacy Policy

  • Personal information collected during the ticket purchase process is managed by Collab Media Agency Limited and will not be disclosed to third parties.
  • This information is used solely for the purpose of facilitating the event and communicating important information related to the event.

10. Governing Law These terms are governed by the laws of New Zealand and any disputes arising from these terms or the event will be subject to the exclusive jurisdiction of New Zealand courts.

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Bay of Plenty
New Zealand
© 2023 Collab Media Agency Limited

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