Privacy Policy

Last updated July 2024

This Privacy Policy describes how we collect, use, process and distribute your information, including Personal Data which includes certain identifiable information about you, like your name, email, address, telephone number, payment information, support or contact queries, online community comments and so on.

We will not use or share your information with anyone except as described in this Privacy Policy.

Please read this Privacy Policy carefully. This Privacy Policy may be amended from time to time with changes, additions and deletions, at our sole discretion. You should check this page regularly to ensure that you are aware of any changes. Your continued use of the Website following any amendments indicates that you accept the amendments. In the event of a material change, we will let you know via email and / or a prominent notice on our Website.

By using our Website or its content, you consent to this Privacy Policy as at August 2019, whether or not you have read it.

Who we are

The website and its content is owned by Collab Media Agency Limited (“Company”, “we”, or “us”). The term “you” refers to the user or viewer of (“Website”). If you want to know more about what we do, you can visit the About page on this Website –

Our principles of data protection

  • Transparency: We are committed to being open, honest and transparent about Personal Data.

  • Trust: We agree to only use Personal Data for the purposes we say we will, and for improving the effectiveness and efficiency of our services.

  • Safety: We are committed to keeping Personal Data provided to us secure.

  • Responsibility: We accept the responsibility of handling Personal Data.

What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our store, new products and other updates.


How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at: or mailing us at: Collab Digital, PO Box 9301, Greerton, Tauranga


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Third party services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links:  When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google Analytics:  Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this Privacy Policy

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Questions & Contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact or by mail at Collab Digital, PO Box 9301, Greerton, Tauranga.

Let's Collab!
Unit 1, 24 Paerangi Pl
Tauriko, Tauranga 3110
Bay of Plenty
New Zealand
© 2023 Collab Media Agency Limited

Ravneel Chandra

Client Solutions Manager

Rav has a decade of experience in the digital marketing industry, working across independent agencies and in AdTech. Over this time, he has specialised in performance marketing & measurement. He has had the pleasure of working with B2B and B2C brands of different sizes across the globe in many different industries. One of his highlights is working with large global brands, including Skyscanner, Vodafone and Intercontinental Hotels Group, on their digital transformation journeys during his time in the UK.

Now at TikTok, Rav supports brands to unlock the platform's power to scale and diversify their Brand and performance marketing. He has loved seeing brands evolve on the platform over the last 18 months and really lean into what TikTok is all about. 

Brent Ireland

Brent Ireland is the Director at Collab Digital, a specialist digital marketing agency that represents a long list of clients locally, nationally and internationally. With over 15 years experience in media he has worked on both the publisher and agency sides managing key relationships across NewsCorp, Mediaworks, GroupM, ZenithOptimedia, 30 SECONDS, Mother Earth, Ford, Coles, Honda, BMW, Mazda, Vic Goverment, ANZ, NAB and many more. His experience spans across both traditional and digital media strategy and placement, giving him an in depth understanding of the marketing space.

Viv Conway

Viv Conway is Co-Founder of 7-figure women’s sexual wellness brand, Girls Get Off. No stranger to the world of business, Viv has previously built and sold an activewear brand and a social media agency. Girls Get Off are on a mission to empower women in all things pleasurable, removing the stigma or taboo that comes with talking about (and making the most of!) getting off. Viv believes that shame needs to be taken out of female masturbation (like, who the heck made it feel shameful to admit to anyway?) and that there’s no greater awakening than getting to know yourself inside and out.

Alisha Palin

Brand Manager

Travel is Alisha Palin’s favourite thing in the world, so it’s little surprise that she’s combined her passion for adventure with her creative marketing expertise to land as the Head of Brand and Customer Experience at JUCY.

Prior to starting at JUCY in 2023, she worked at BNZ, with her role as Brand Manager seeing her work on the 10-year brand refresh project – a career highlight. She’s passionate about developing consistent brands that create brand saliency at all stages of the customer journey, and alongside BNZ and JUCY, some of her freelance clients include Blunt, Comfi, Alf Tools, and more

Greg Stack

PMM Generative AI

Greg is an experienced marketer having worked within Product and Marketing teams at B2B and B2C tech companies for over a decade. Currently the Product Marketing Manager for Generative AI at Canva, Greg bridges the gap between Development and Marketing in a rapidly evolving industry.

He brings a wealth of experience from running product launches for Healthcare tech heavyweight Orion Health to developing growth strategies for music production and DJ software success story Serato.

Outside of his corporate career, Greg’s passion for creativity and storytelling has included working as an writer, illustrator, designer, and music producer.

Carsten Grueber

Country Manager

Carsten is a sales and marketing professional with an international track record at Google, Facebook, and now TikTok, spanning 20 + years in digital and classic media industries. He is passionate about political, government, and not-for-profit marketing campaigns, aiming at informing the public and creating awareness on key issues.